FAQ

Where is my download link/license key?

Download links and software license keys will be sent automatically via email as soon as you complete your order. If you haven't received one of these emails and also can't find it in your spam folder, please send us a message via the contact form or support@oxydsp.com. We'll get back to you as soon as possible.

How many machines can I activate per license?

You can activate up to 3 machines at a time. To activate another one, you'll have to deactivate one first from within the software.

The software doesn't work/I've found a bug.

If you have trouble getting our software to work on your machine or have encountered a bug, please send us a message via the contact form or support@oxydsp.com.

Make sure you are using the latest version of the software and be sure to include important information such as: Host software, host software version, operating system, operating system version and potentially steps to reproduce the issue.

Can I transfer my license to somebody else?

Currently, license transfer is not possible.

Are the sample packs royalty free?

Yes, all of our sample packs are 100% royalty free.

Can I chat with you directly?

Sure! Head over to our Discord at https://discord.gg/gnpTBVZ25s!